FAQs

You can change your order as long as it has not been packed or shipped. Please send us and Email at support@introvertie-vienna.eu with your order number and we will try our best to accommodate any changes.

We currently ship within the EU only. If you're outside the EU and wish to order, please do so via Wolf & Badger

To return an item, simply email us at support@introvertie-vienna.eu, include your order number and our customer service will be in touch to further assist you. For more information visit our Shipping Policy

We currently do not offer exchanges. You will need to place another order.

We try our best that our clothes fit true to size. Always choose your regular size. Should you be uncertain, get in touch with us and we will gladly help determine the right size for you.

If your size has sold out, simply click the notify button below the product to get notified once your item has restocked. But please bear in mind that stock is very limited and we can't always guarantee our items will come back in stock.

Since we're still a small business, offering a wide range of sizes is unfortunately not yet possible. We are working hard on expanding our size range. Sign up to our newsletter to stay up-to-date.

Our clothe are designed in Vienna and lovingly handcrafted in Bucharest. We work very closely with our Romanian partners to ensure outstanding quality. Read more here

You can find our current stockists here

We also offer private shopping in Vienna. Check our front page for more info.

We currently do not offer internship positions. If you'd like to get in touch for business inquiries and collaborations please email us at: support@introvertie-vienna.eu